How to Fix Damaged Transactions in QuickBooks

Have you encountered one or more damaged transactions when using QuickBooks? Damaged transactions are essentially corrupted. QuickBooks can’t read and process them like normal transactions. Therefore, you’ll need to fix them.

Step #1) Run the Rebuild Data Tool

You should start by running the Rebuild Data tool. Available in QuickBooks Desktop, it’s designed to automatically fix minor errors and issues.

To access the Rebuild Data tool, navigate to the “File” menu, and choose “Rebuild Data” under the “Utilities” menu. You’ll need to choose “OK” to activate the Rebuild Data tool. Once it begins, it will automatically scan your QuickBooks installation for errors. After the Rebuild Data tool has completed its scanning process, go back to the “File” menu and choose “Verify Data” under the “Utilities” menu.

Step #2) Find the Damaged Transactions

After running the Rebuild Data tool, you should try to find the damaged transactions. You may discover that they no longer exist. The Rebuild Data tool can fix many instances of damaged transactions — all without requiring any additional steps on your behalf.

Step #3) Manually Fix

You can manually fix damaged transactions. Depending on the specific type of damage, though, the process may vary.

For damaged transactions involving a damaged date, open the problematic transaction and change the date to a couple of decades later. You can then save and close QuickBooks. Next, go back and open the problematic transaction. Change the date opf the transaction back to the correct date, followed by saving and closing QuickBooks. This should fix the transaction, assuming the damage involves a damaged date.

If the damaged transaction is associated with an out-of-balance amount, you can fix it by adding an item. Open the problematic transaction and add an item to it. After saving and closing QuickBooks, go back and reopen the transaction to remove the item. When you save and close QuickBooks a second time, the damaged transaction should be fixed.

Some instances of damaged transactions involve a damaged item history. You can fix these damaged transactions by opening the problematic transaction and entering three dots in the “Description,” followed by Saving and Closing QuickBooks.

In Conclusion

If you discover one or more damaged transactions when using QuickBooks, try not to panic. They are typically easier to fix. You just need to run the Rebuild Data tool. You can then search for the damaged transactions, and if they persist, manually fix them.

Have anything else that you’d like to add? Let us know in the comments section below!

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